Intranet Implementation

A provinicial emergency health services provider needed a modernized intranet platform to enhance communication, collaboration, and access to resources among its 6,500 staff, including frontline workers and corporate employees.

• Managed the RFP process, consolidating over 200 stakeholder requirements and using an evaluation matrix to select MangoApps as the intranet solution vendor.
• Addressed technical challenges by establishing data management and governance protocols and upgrading identity management systems for seamless synchronization and improved network integration.
• Led the organization-wide implementation of the new platform by executing on a comprehensive change management strategy that included empowering departmental champions, pilot testing, and deploying training resources.

The new intranet platform improved organizational culture, enabled faster access to essential resources, and strengthened communication across departments.